I have been troubleshooting the same problem with a friends RJRS4270C. Now, 6 months later, I'm having the same leaking problem as indicated by others. We decided to replace both units, although we did confirm that the doors on the old model were interchangeable with the new model. We are often told to call back at a different time. Do you know if this part has been replaced during one of your service calls? BEWARE AND DO NOT BUY A SIDEKICK. All they did was buy me out even after I told them no I want it fixed. Check for class-action lawsuit now pending. Before he came back to perform the repair he contacted Whirlpool and I am not exactly sure what he said to them but they agreed to pay for the repair!! Since then, the problem has gotten worse. Compressor was hot to touch. Whirlpool cannot "find" our replacement order. they had the best prices from anywhere I can find. I was also told that if I had a credit card, I could get a loaner refrigerator, but I don't so I can't. So disappointed and wish they would just stand by their word and replace something they can't fix. searched online and saw people outraged how theirs had the same issue.. now it cost 150 dollars to change a stupid light not including labor. Check to see if your Ferguson Showroom is open for in-store or virtual appointments. Mine is 5 months old and I have had the freezer door replaced once, and waiting on a new one, as a plastic piece continues to pop out of the interior door, overfreezing my freezer and ice bin, in turn causing the ice not to dispense, and probably was the cause of the fridge getting warm, which in turn caused the computer to go bad. Which went all over the floor. Whirlpool you should be ashamed of yourselves! I have the same not cooling problem as the rest of you. They have had the worst customer service I have ever encountered and the absolute worse products. Any recent lawsuits going? I bought a whirlpool Black Ice refrigerator. Wish i knew about the recall and lawsuit.. did they purposely keep this quite. Are there any class action law suits against them? Because shortly after a year it had to be replaced. Glad I found this site detailing the exact problems that I have. Less then a year the replacement refrigerator is doing the exact same thing the first one did. If cleaning does not correct the problem, replace the gasket. They were supposed to respond within 48 hours. It's a defective liner and it is piece of junk. When I took off the back to clean the coils, I could not even remove the pan which has gunk in it. The original drain pan part has been replaced with a new part #W10199913. My whole kitchen matches the fridge (white)! CLICK HERE for product recall information. I now feel like they are nothing but liars and they have the money and mom has a refrigerator that is not running right and and ruining food. I have a Whirlpool Fridge (WRF990SLAM) with a laundry list of known problems according to the tech who looked at it. Like I said I don't want appologies, I want this fixed or another new one to replace it. To turn cooling on or off, you must simultaneously press and hold the “Lock” and “Filter” buttons for 3 seconds. WRS325FDAM02 came with my new house. We had Whirlpool repair several times before it went out of warranty. A. O. Smith recalls certain Whirlpool Branded Water Heaters due to Fire Hazard. Click to learn more about LawyersandSettlements.com. We will notify you via The issue is that there is not rust where this is occurring. My repairman determined the problem with the freezer was the evaporator in the refrigerator. It turns out to be more. from 8 a.m. - 4:30 p.m. EST. Now with this one it has been 3 weeks so far. Really disappointing. We purchased a near-$3000 unit in April 2013 and the freezer unit has conked out twice. Anyone has any suggestion to fix the problem. device in accordance with our, Purchasing Replacement Refrigerator Water Filters, Privacy some time. Maytag Neptune front loading washer and dryer. I brought a 2 door side by side, ice maker Whirlpool refrigerator model number wrf560seym,serial # vs24498418 in the year 2012. He used a blow dryer to open the drain hole in the back and left. When we called Whirlpool about this problem, they said they had never heard of this problem. Miller holds a diploma in social services from Clarke College in Belleville, Ontario. Paid almost $3000.00 for this piece of junk. are Monday - Friday from 8 a.m. - 8 p.m. Saturday When it was 8 months old, a shelf cracked and I tried to re-glue it. I have a feeling they won't. If the freezer still does not get cold after an hour, a faulty defrost timer may be the cause or the refrigerator wiring may be damaged. In some cases the exposed heater wire can also melt, or burn the unit's interior plastic food liner. Have a model WRF990SLAM00. All brand logos are trademarks of their respective owners. Just wanted to give an update on the repair of my Whirlpool French door refrigerator. Mgr. Called in a serviceman and was told there is a slow leak in the sealed system. How? Click here to check if your dryer is affected >>>. I tried to call Pacific Sales several times where we purchased our appliances and no one would answer the phone! if you qualify for a repair or rebate. Lots of hoops to jump through to get repaired. Failed sealed system and over $800 to repair. this same person they sent changed the thermostat but to no avail did this work, he had come out trying to find the problem 3 times, but could not find it. I noticed there was condensation on the freezer door and now I have a leak. With Avalara CertCapture, you can add your tax exemption certificates to your PartSelect account to purchase tax-free! We called Whirlpool and they dispatched a local repairman. Find helpful customer reviews and review ratings for Whirlpool Sidekicks EV187NYRV 17.7 cu. Was told unit can be taken into shop for 175$ upfront so they can take it apart and try to fix the issue. © Copyright 2020 Hearst Communications, Inc. Should you need to upload, just click the “Import your copy of this document” link in the form. Purchased a Whirlpool French door Gold series M# WRF989SDAM00 for approx. Click on a recall below to view the full recall details. That was the first time, but not the last time for ice maker. 3 different service calls and they finally got it working again….for one week.

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